Information We Collect

• Contact Information: When you submit forms, request quotes, or contact us via our website, we may collect your name, email address, phone number, company affiliation, and other relevant details to facilitate communication and service delivery.
• Regulatory & Compliance Data: For clients engaging in pharmaceutical transactions, we may collect documentation required for regulatory compliance, such as Drug Master Files (DMFs), Certificates of Analysis, and other supporting materials.
• Website Usage Data: We may collect non-identifiable information about your interactions with our website, including IP address, browser type, device information, and pages visited, to improve site functionality and user experience.
• Cookies: Our website may use cookies to enhance your browsing experience, remember preferences, and support secure access. We do not use cookies for advertising or third-party tracking.
• No Sensitive Health Data: We do not collect or process patient health information or other sensitive personal data unless required by law or regulatory authorities.

How We Use Your Information

• To respond to inquiries, provide quotations, and deliver requested pharmaceutical services.
• To fulfill regulatory obligations and maintain compliance with global pharmaceutical standards.
• To improve our website, products, and services based on user feedback and analytics.
• To communicate important updates, regulatory changes, or service notifications relevant to your business.
• To ensure the security and integrity of our systems and protect against unauthorized access or data breaches.

Data Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may be disclosed only:

• To regulatory authorities or government agencies as required by law or for compliance purposes.
• To trusted service providers who assist us in operating our website or delivering services, subject to strict confidentiality agreements.
• In connection with a merger, acquisition, or asset transfer, provided that the receiving party agrees to uphold this Privacy Policy.

Data Security

We implement industry-standard security measures, including encryption, access controls, and secure data storage, to protect your information from unauthorized access, disclosure, alteration, or destruction. Our team is trained in data protection best practices and confidentiality protocols.

Your Rights & Choices

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights or to inquire about our privacy practices, please contact us using the details below. We will respond promptly in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, regulatory requirements, or industry standards. Any updates will be posted on this page with the effective date.